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Terms and conditions

Last updated: 25 September 2026

These terms apply to the use of Verploy, a service of EM Hosting & Design (KVK 56914792), Oesterstraat 50, 4691 KT Tholen, the Netherlands (“Verploy”, “we”). Verploy is offered to businesses, not to consumers.

1. The service

Verploy helps you maintain WordPress sites: it tests updates on a copy of the site before they go live, verifies the result, can roll back, manages vulnerabilities and sends reports. Features marked “coming soon” are not part of the agreement until they are released.

2. Free trial

The trial lasts 14 days and is free; no credit card is required. After the trial your account becomes read-only until you subscribe. Monitoring continues and no data is lost.

3. Plans and payment

  • Plans are billed monthly, excluding VAT.
  • Upgrades take effect immediately.
  • Downgrades are credited against the next invoice.
  • You can cancel at the end of each billing period.
  • Prices are based on the number of sites you maintain. Each plan includes a set number of sites; extra sites are €3 per site per month, excluding VAT. We always apply the cheapest combination of plan and extra sites, moving you to a larger plan when it costs the same or less.
  • Founding agencies, and customers who joined during the waitlist launch and then subscribed, receive 40% off, for life. The discount is tied to the customer and applies to the plan, extra sites and future paid add-ons; it is 40% of the applicable regular price and remains through upgrades, downgrades, cancellation and return.
  • Access to Verploy is granted separately from any discount. A waitlist registration does not grant access to the service and does not start a paid subscription.

4. Your obligations

  • You have the right to manage the sites you connect to Verploy.
  • You make sure each server has enough free disk space for the temporary test copy.
  • You keep your own backups.

5. No guarantees

Verploy reduces the risk of updates, but we can’t guarantee that an update will never cause a problem. You remain responsible for your sites.

6. Liability

Our liability is limited to the amount you paid in the three months before the event giving rise to the claim. Indirect or consequential damage is excluded, to the extent permitted by law.

7. Availability and maintenance

We provide the service on a best-effort basis. There is no service level agreement (SLA) unless separately agreed in writing.

8. Data and privacy

The processing of personal data is described in our privacy policy. Where we act as your processor, our data processing agreement (DPA) applies.

9. Ending the agreement

You can stop at any time by cancelling and disconnecting your sites. After termination we handle your data as described in the privacy policy (deletion within 90 days, subject to legal retention).

10. Changes to these terms

We may change these terms with at least 30 days’ notice.

11. Governing law

Dutch law applies. Disputes will be submitted to the competent court of the Rechtbank Zeeland-West-Brabant, unless mandatory law provides otherwise.